LoRa connection is not working, whilst it should be : Helpdesk

LoRa connection is not working, whilst it should be Print

Modified on: Wed, 15 Dec, 2021 at 1:03 PM

My BEEP base has no LoRa connection, but it is placed in an area where it should be in reach of the LoRa network. What can I do?

1. Hold the magnet next to the BEEP base to enable it's Bluetooth connection for 2 minutes.

You should hear two short beeps to tell you it is enabled.

2. Open your BEEP base app (Android/iOS) and connect to your BEEP base.

3. Go to the menu -> LoRa

4. Press the button Reset the LoRa stack.

Android:

iOS:

5. The BEEP base now tries to reconnect to the LoRa network.

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LoRa connection is not working, whilst it should be Print