My BEEP base has no LoRa connection, but it is placed in an area where it should be in reach of the LoRa network. What can I do?

1. Hold the magnet next to the BEEP base to enable it's Bluetooth connection for 2 minutes. 

You should hear two short beeps to tell you it is enabled.

2. Open your BEEP base app (Android/iOS) and connect to your BEEP base. 

3. Go to the menu -> LoRa 

4. Press the button Reset the LoRa stack



5. The BEEP base now tries to reconnect to the LoRa network.

NB: If this does not work, please check the troubleshooting guide.