Helpdesk
English
English
Dutch
Finnish
French
German
Italian
Portuguese/Portugal
Romanian
Spanish
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Better-B
Technical
1
PCB Replacement Instructions
BEEP base
Installation BEEP base v3.3
8
BEEP base installation video
How to install your BEEP base v3.3 - (1) overview BEEP base
How to install your BEEP base v3.3 - (2 for Android phone) weight calibration, temperature and microphone settings and LoRa connection
How to install your BEEP base v3.3 - (2 for iPhone) weight calibration, temperature and microphone settings and LoRa connection
How to install your BEEP base v3.3 - (3) position your BEEP base
View all 8
Maintenance
6
Replace batteries
Yearly weight calibration
Android: update firmware BEEP base
iOS: update firmware BEEP base
Firmware update with time stamp
View all 6
Troubleshooting
19
Troubleshoot guide
BEEP base data not visible in the BEEP app
BEEP base is not visible in configuration app (iOS/Android)
BEEP base does not turn on
BEEP base turns off or beeps automatically
View all 19
Technical information
13
BEEP base dimensions
Battery usage
Humidity proof
Connecting additional sensors
BEEP PCB and other scale
View all 13
LoRa
10
Do I have LoRa coverage at my apiary?
How do I connect my BEEP base to LoRa?
Which LoRa gateways are suitable for the BEEP base?
KPN LoRa Netherlands
Configuring the LoRa Manually to an other network
View all 10
Shipment
2
Shipment with track-and-trace
VAT UK
BEEP app
User manual
12
Getting started
Apiary
Hive
Checklist
Collaborate
View all 12
Other measurement systems
7
Add your own sensor data to the BEEP app
BEEP open source code
Manage your own TTN application that communicates with beep.nl
API documentation
Connect another measurement system to the BEEP app
View all 7
Troubleshooting
3
BEEP account not recognised
E-mail not validated
More support articles available in English
Data
4
Add historical inspection data
Corrections weight measurements after activities
Correct weight data in Excel
Explanation tabs in data export
BEEP research
Your research project
3
Your research in the BEEP app
Research functionality in the BEEP app
Research setup procedure
B-GOOD
3
Sample data clarification
LFD protocol
BEEP and the B-GOOD research project - data collection
BEEP foundation
Contribute
1
Get involved
Help Desk Software
by Freshdesk