Helpdesk

User manual v2 19

• Login
• Place BEEP app on your phone
• Create a new apiary
• Set language
• Overview of apiaries and hives

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User manual v3 3

• BEEP app v3
• Alerts
• BEEP app v3 compared to v2

Other measurement systems 7

• Add your own sensor data to the BEEP app
• BEEP open source code
• Manage your own TTN application that communicates with beep.nl
• API documentation
• Connect another measurement system to the BEEP app

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Troubleshooting 3

• BEEP account not recognised
• E-mail not validated
• More support articles available in English

Data 4

• Add historical inspection data
• Corrections weight measurements after activities
• Correct weight data in Excel
• Explanation tabs in data export

Research 3

• Your research in the BEEP app
• BEEP and the B-GOOD research project - data collection
• Research functionality in the BEEP app

Installation BEEP base v3.2 8

• BEEP base installation video
• How to install your BEEP base - (1) overview BEEP base
• How to install your BEEP base - (2 for Android phone) weight calibration, temperature and microphone settings and LoRa connection
• How to install your BEEP base - (2 for iPhone) weight calibration, temperature and microphone settings and LoRa connection
• How to install your BEEP base - (3) position your BEEP base

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Installation BEEP base v3.3 8

• BEEP base installation video
• How to install your BEEP base v3.3 - (1) overview BEEP base
• How to install your BEEP base v3.3 - (2 for Android phone) weight calibration, temperature and microphone settings and LoRa connection
• How to install your BEEP base v3.3 - (2 for iPhone) weight calibration, temperature and microphone settings and LoRa connection
• How to install your BEEP base v3.3 - (3) position your BEEP base

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Maintenance 6

• Replace batteries
• Yearly weight calibration
• Android: update firmware BEEP base
• iOS: update firmware BEEP base
• Firmware update with time stamp

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Troubleshooting 19

• Troubleshoot guide
• BEEP base data not visible in the BEEP app
• BEEP base is not visible in configuration app (iOS/Android)
• BEEP base does not turn on
• BEEP base turns off or beeps automatically

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Technical information 11

• BEEP base dimensions
• Battery usage
• Humidity proof
• Connecting additional sensors
• BEEP PCB and other scale

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LoRa 8

• Do I have LoRa coverage at my apiary?
• How do I connect my BEEP base to LoRa?
• Which LoRa gateways are suitable for the BEEP base?
• KPN LoRa Netherlands
• Configuring the LoRa Manually to an other network

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Shipment 2

• Shipment with track-and-trace
• VAT UK

Contribute 1

• Get involved